Privacy Policy
Effective Date: April 17, 2025
True Romance by Orsolina ("we," "us," "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, contact us, or use our services.
By using our website or submitting your information to us, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide Voluntarily:
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Name
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Email address
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Phone number
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Mailing address
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Event dates and preferences (e.g., wedding date)
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Any other personal details shared during consultations or when filling out contact forms
Information Collected Automatically:
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IP address
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Browser type and version
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Device type
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Referral source
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Pages visited and time spent on the website
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Cookies and similar tracking technologies (see Section 5 below)
2. How We Use Your Information
We use the information we collect for the following purposes:
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To provide, schedule, and manage appointments and services
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To respond to your inquiries or messages
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To process payments and send order confirmations
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To send promotional communications, newsletters, or updates (with your consent)
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To improve our website functionality, services, and customer experience
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To comply with legal obligations and resolve disputes
3. How We Share Your Information
We do not sell your personal information. We may share your data in the following cases:
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With trusted third-party service providers who help us operate our website or business (e.g., appointment software, email marketing tools, payment processors), under strict confidentiality agreements
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When required by law or to protect our legal rights
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With your explicit consent
4. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. You may request that we delete your information at any time (see Section 6).
5. Cookies and Tracking Technologies
We use cookies and similar technologies to analyze website traffic, improve your experience, and personalize content. You can choose to disable cookies through your browser settings, but some features of our website may not function properly as a result.
6. Your Rights and Choices
Depending on your location, you may have the right to:
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Access or request a copy of your personal information
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Request corrections or updates to your data
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Request deletion of your information
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Opt-out of marketing communications
To exercise any of these rights, please contact us at orsolinagarcia@gmail.com.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). We will honor these rights as required by law.
7. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. However, no system is 100% secure, and we cannot guarantee the absolute security of your data.
8. Children’s Privacy
Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal data from minors. If you believe we have collected data from a minor, please contact us so we can delete the information promptly.
9. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
True Romance by Orsolina
153 S Robertson Blvd, Beverly Hills, CA 90211
orsolinagarcia@gmail.com
(424) 332-2702